Allora Day Spa reservations are recommended. Either a credit card, gift card as well as a deposit or membership number is required to secure your reservation. All major credit cards are accepted.
Plan to arrive at the Spa 30 minutes prior to your treatment time and check-in no later than 15 minutes before your scheduled treatment time. Please give yourself ample time for check-in since wait times can vary, especially on the weekends. As a courtesy to the next scheduled guest, your treatment will end on time regardless of the time it begins. Please arrive in comfortable clothing, ready to relax. We recommend that you do not bring jewelry or other valuables with you to the spa. Allora Day Spa does not assume liability for your valuables. Spa robes, slippers, and beverages are provided for your enjoyment.
If you are unable to keep your appointment and need to cancel and/or reschedule, please call 407-868-9000 for Eola and 407-904-3113 for Sandlake reservations before 4pm the day prior to your scheduled appointment and speak with an agent directly to submit your cancellation or reschedule request. Those calling after 4pm the day before or those who do not appear for their scheduled appointment will be charged 100% of the treatment price with the credit card on file. Cancellations for Friday through Sunday must be placed 48 hours in advance.
Spa treatments, including but not limited to massages, body treatments, facials, nail services and waxings are all available for guests 18 years and older. Parental supervision for spa treatments is required for guests under 18. Children 12 and under are not able to receive any services for their own safety.
Online Gift Certificates are non-transferable and non-refundable. Online Gift Certificates must be presented before services rendered, otherwise, an alternate form of payment will be expected. Valid ID is required at time of redemption. Not to be used for Products, Introductory Offers, Specials or Gratuity unless specified. When an Online Gift Certificate is purchased for a Spa Package, please note the package is to be done in one visit otherwise will be honored at face value. Online Gift Certificates are valid for redemption 3 days after purchase. In-store Gift Cards are treated like cash. Gift Card cannot be redeemed for cash and is non-refundable. Redeem at time of payment. Any remaining balance will stay on Gift Card and be returned to the guest. Allora Day Spa is not responsible for any lost, stolen, damaged or unauthorized use of the Gift Certificates. In-house gift cards only be redeemable at the Store purchased. All online gift cards are redeemable at any location.
Please inform us of any health conditions at the time of booking your appointment. These include: high blood pressure, heart condition, allergies or pregnancy. You will also be asked to complete a medical history form upon arrival at the spa so your spa therapist can better customize your experience to your needs.
Introductory Offer is good for first time guests on the following services: 1 hr. Calma Swedish Massage, 1 hr. Personalized Relaxing Facial, 1 hr. Body Treatment, or the Deluxe Manicure & Pedicure. Introductory Offer is not valid with online Gift Certificates or any other special offers. Can not be purchased with Gift Certificates. Restrictions apply. Not valid with Gift Cards. Not to be combined with any other offers. Spa Finder, Spa Wish and Spa Week Gift Cards are not to be used with Intro-ductory Offer.
Gratuities are not included in the value of the services (20% of full menu price is suggested).
My man and I had Misty and Tatianna as massage therapist and both were amazing. Tatiana spirit radiates and Misty’s him our kept us allured. They took there time and went above and beyond, with both conversation and technique. The Spa Itself was welcoming and warm. We had a fantastic experience and will most definitely come again once we are back in town.
Spent a lovely afternoon here with my girlfriend and loved the ambience/service that was provided. The therapists were friendly and gave a massage that exceeded expectations!
I am from a California and came to this amazing place today with my girlfriends for a fun trip. Ed booked a five hour pamper treatment full of facials, Massages, mud wrap, head massage, hand and foot massage. This place is very professional as well as very friendly. They catered to our every need and our services were in time and handled by the most amazing professional employees. I would guarantee booking any service here. We will be back for sure.
It was my first time at this spa and had an overall great experience. I had an amazing massage with Vivian, and wonderful facial with Ashley! FYI, they are a bit loosey goosey with Covid precautions. I say this because only some of the staff wore masks while others didn’t, and I didn’t see any signs asking guests to wear masks in common areas, nor did I hear them ask anyone to do so. As a healthcare worker this made me a bit uneasy, but I’m vaccinated and wore my mask so I stayed for the services I had scheduled.
Nadia L. Fleetwood
I came here with my friend to have a spa day for our birthdays together. I’ve never had a massage before & my experience with Misty was great! She let me know that I could communicate whenever I needed to if I preferred different pressure. Afterwards I felt very relaxed and I would definitely come back. We did encounter an issue with what was booked and I think it was a communication issue over the phone when it was scheduled- but the receptionist fixed our issue promptly. This was a very professional place and overall I’m very pleased with the experience!
I have experienced excellent customer service here as well as expert massage and other services. I came initially for a massage and subsequently became a member because of it. I am a woman in her 60's and have had significant spinal issues in the past 5 years. The massage treatments I have had helped immensely. Each staff person with whom I have interacted has been helpful and caring beyond expectation. Additionally the prices are very reasonable. Recently I had a pedicure as well - it was lovely.