MEMBERSHIP TERMS AND CONDITIONS

Membership Services

Allora Day Spa includes your choice of a 1 hour Customized Depth Massage, 1 hour Body Treatment, 1 hour Customized Facial, Photo Rejuvenation or a Classic Manicure & Pedicure. A one (1) hour session consists of fifty (50) minutes hands-on and ten (10) minutes for consultation and dressing.

Membership Privileges

Members are required, per the Membership Agreement, to notify the Allora in writing of any change in account information on file prior to the next electronic-funds-transfer (EFT) date. Payment Authorization forms are available at your Allora location or online. Members are also required to notify Allora, in writing, of any change of address.

You will have the entire length of your membership to use services as long as the account is not frozen and in good standing. All accumulated services expire 60 days after Monthly Membership has been cancelled and 30 days after Prepaid Membership.

Allora memberships are non-transferable and non-refundable.

Membership offerings are auto-renewable. At the end of the initial term of membership, your monthly dues will automatically renew on a month-to-month basis unless elected otherwise on the Membership Agreement.

Allora reserves the right to change Spa rules and regulations and pricing at any time.

As a client, you agree to follow the Allora rules and regulations and Allora Day Spa retains the right to refuse or discontinue service for any reason.

Membership Freeze Option

In order to freeze a membership, an Allora Membership Freeze Request Form must be submitted. Forms can be found at your Allora location.

A minimum of one payment must have been made before a membership is eligible to be frozen.

Allora monthly membership may be frozen for a minimum of one month and a maximum of three months.

Memberships can only be frozen 2 times in a 12-month period for a maximum of 3 months at a time.

Membership must be unfrozen a minimum of 30 days before it can be frozen again.

Your membership expiration date will be extended by the amount of time your membership was frozen.

Membership Appointment Cancellation

Cancellations must be done within 24 hours.

Same day cancellations or no call no show will be taken off as a service received. If there is no service in account to take away, the account information provided will be charged for the amount of the service/services that were booked.


Copyright 2021 Allora. All rights reserved.

Privacy Policy | Spa Etiquette

Smart Website Powered by AnalyticsBox